Your front desk is losing members you already earned

Someone near you is searching for exactly what you offer, right now. Whether they become your member or the competitor’s comes down to unglamorous things: your Google listing, whether the phone gets answered mid-class, and whether they can book without sending a DM. We fix those things — fast, at fixed prices, with deadlines.

Illustration of a studio front desk with calls, bookings and reviews flowing in

It takes about four minutes to lose a twelve-month membership

6:12 pm

The search

Sam finishes work and searches “pilates near me”. Two studios appear. Yours has 23 reviews. The one two blocks over has 210.

6:13 pm

The call

Sam calls you first anyway — your space looks better. The 6 pm class is in session. Nobody hears the phone.

6:14 pm

The silence

No text back. No booking link on your profile. Your Instagram bio says “DM us to get started”. Sam doesn't.

6:16 pm

The other studio

The competitor's listing has a Book button. Sam is booked into a Thursday intro class before reaching the car.

Sam never compared your programming, your coaches, or your equipment. The decision was made entirely on findability, responsiveness and booking friction — the three things we fix first.

Fix this for my studio

The quiet leaks in a healthy studio

None of these feel urgent on any given Tuesday. Together they quietly cap how big your member base can get.

The review gap

You have under 50 Google reviews while a nearby competitor has hundreds. Prospects read that as a quality signal, even when it's just a systems gap — they ask, you don't.

“Nobody answers the phone”

It's in your own reviews. Your team is coaching, treating, and running the floor — exactly what they should be doing. The phone still needs answering.

A Facebook page instead of a website

Or a website from 2018 that takes six seconds to load on a phone. Either way, the first impression undercuts the experience you actually deliver in person.

Ads pointing at your homepage

You're paying for clicks that land on a generic page with no offer, no urgency and no booking path. The spend looks like marketing; it performs like a donation.

Four ways studios start with us

No hourly billing, no open-ended scopes. Each package solves one specific leak, with a price and a deadline attached.

Local Domination

For studios that competitors outrank on Google Maps.

$99910 days
  • Google Business Profile fully optimized
  • Review generation system your staff will actually use
  • Local SEO on your key pages
  • Refreshed service & schedule pages
Start with Local Domination
Most requested

Front Desk AI

For teams whose phone rings out mid-class.

$1,499 setup + $299/mo14 days
  • Missed-call instant text-back
  • AI answers FAQs, shares schedules, books classes
  • Works over SMS & WhatsApp
  • Human handoff for anything sensitive
Start with Front Desk AI

Studio Launch

For new locations — or established ones still running on a Facebook page.

$1,99921 days
  • Brand & logo that looks like your space feels
  • Website with class schedule & memberships
  • Online booking and payments wired in
  • Google profile set up right from day one
Start with Studio Launch

Member Machine

For operators posting “join now” offers organically and hoping.

$2,49914 days
  • Intro offer designed to convert
  • Dedicated landing page (never your homepage)
  • Ad creatives + Meta/Google campaign build
  • Automated follow-up so leads don't go cold
Start with Member Machine

Not ready for a package? Start smaller.

Google visibility snapshot

Free

We check what someone actually finds when they search your service + your suburb — and send you the gaps.

Website teardown video

Free

A personal 10-minute video walking through your site the way a prospective member experiences it.

Booking link setup

$79

Replace “DM us to book” with a real booking link on your site, Instagram and Google profile.

Speed fix

$99

If your site takes more than 3 seconds to load, we fix it — or you don't pay.

Where studios take it from here

Before you reach out

We're a small studio. Is this overkill?

The opposite — everything here is built for teams where the owner is also the front desk, the marketer, and the IT department. Most engagements start under $1,000 with a fixed deadline, and our tech support retainer exists precisely so a small studio never needs a technical hire.

How does the AI front desk actually work?

When a call goes unanswered, the caller instantly receives a text that answers their question, shares your schedule, and books them into a class or intro session — across SMS and WhatsApp. Anything it can't handle gets routed to a human. Setup takes about two weeks, and we maintain it monthly so it stays accurate as your schedule changes.

We already have a website. Do we have to rebuild it?

Not necessarily. We start with a free review of your site and Google profile. Often the fastest wins are fixing your Google listing, adding real online booking, and speeding the site up — a rebuild only makes sense when the foundation is genuinely holding you back.

Can you run our ads too?

Yes. Our Member Machine package builds the full system — offer, landing page, ad creatives, and follow-up automation — and we offer ongoing ads management once it's running. We never point paid traffic at a homepage.

What about multiple locations?

We build per-location Google profiles and landing pages, unified booking, and dashboards that pull every location's numbers into one view — so you stop reconciling spreadsheets from three front desks.

Dig into what we'd actually use for your studio

Want the free Google snapshot?

Tell us your studio name and city. We'll send back what prospects actually see when they search for you — and what we'd fix first.