Problem #1
Scattered product information
Product specs, manuals and resources were distributed across multiple channels with no single source of truth.
Gooseneck Implement case study
Connecting customers to Gooseneck Implement products and resources
Gooseneck Solutions is the official app by Gooseneck Implement that facilitates sharing of product information and resources with customers. It streamlines how the team manages inventory and how customers discover and access equipment.
Gooseneck Implement
Connecting Gooseneck Implement customers to products and resources
An app that makes equipment sharing...
More accessible
More organised
More connected
The challenge
Sharing product resources across a large customer base
Problem #2
Inventory visibility
Both staff and customers lacked real-time visibility into available inventory and product details.
Problem #3
Customer self-service gap
Customers needed a way to explore products and access resources without requiring staff involvement every time.
The solution
A dedicated app that bridges Gooseneck Implement's team and customers.
Admin panel
Staff manage product listings, resources and inventory directly through the admin interface.
Customer app
Customers explore products, access resources and get the information they need independently.
Inventory management
Real-time inventory tracking so staff and customers always know what's available.
Resource library
Centralised repository of product manuals, specs and support documents for customers.
Product discovery
Easy browse and search for customers to find the right Gooseneck Implement product.
Web companion
Paired web app extends the platform to browsers for customers who prefer desktop access.
The impact
One app, every resource, always in reach
Unified
Platform
Admin, customer and inventory in one system
Real-time
Inventory
Live product availability for staff and customers
iOS + Android + Web
Platforms
Built with Flutter and Node.js
Curious how we did it?